Privacy and cookies

A cookie is a small information file that a website sends to your web browser. Cookies help a website remember certain information about your use of that website. Hertfordshire County Council does not use cookies to collect personal information about you, or to personally identify you.

Some cookies are erased from your computer once you close your web browser window. They are temporary, and only last for your web session. These are called session cookies. Session cookies are used to improve navigation on websites and to collect statistical information about website visitors.

Other cookies last for longer periods. They are stored on the hard drive of your computer and stay there unless you delete them. These are called persistent cookies.

Persistent cookies store information on your computer for various reasons, such as retrieving information which you have previously provided (e.g. usernames and passwords which you have asked the site to remember), helping to determine which areas of a website you find most valuable, and customising the look or content of website based on your preferences.

Our website uses both session and persistent cookies. You can change the settings of your web browser so that it will not accept cookies, but this may prevent you from using some of the online features and services we make available which require the use of cookies.

The steps you need to follow to stop your web browser from accepting cookies will depend on the browser you are using. More information is available at:

The cookies that this website uses are:

  • ASP.NET_SessionId - this is set by our software as standard.
  • .ASPXFORMSAUTH - this cookie is only set when you log in.
  • HBS_WebCat_Version2_DefaultView - this cookie ensures you get the right catalogue.
  • HBS_Default_Account_No - this cookie remembers your Account Number.

In addition the following 3rd party services are used that also create their own cookies:

  • Google Analytics (_utma/b/c/z)

    These cookies are used to compile reports for us on how people use this site. We do this to make sure it is meeting everyone's needs and to understand how we could do it better. More information about the cookies used by Google Analytics can be found here.
    To prevent this data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.